Client Testimonials

They take their training to a whole new level! Will be taking more classes in the future.

This course was a great combination of hands on instruction and realistic scenarios. Instructors brought a wide range of skills and experience to the table and were passionate about ensuring we took something away from the class and felt comfortable with the skills that were taught. Added stress during the scenarios allowed you to take what you learned and apply it while working through the stress. Great group of fellow officers and medics to work and train with.

Silverback STS is exceptional training for Law Enforcement personnel. Troy and his team are top notch!! "Surviving The Shot" should be mandatory training for all LEO’s. Can’t wait to train with you again!

It was a lot of knowledge in just one week!!!

This training opportunity was amazing! These guys are top notch! Their level of skill and professionalism was above my expectations! Honored to train with them!

Recently completed the TECC/RTF course from Silverback. Mr. Lowe and his team do an excellent job of balancing instruction with hands on skill stations. The extremely knowledge instructors draw from their diverse backgrounds to provide unique perspectives and lifelike training. The instructors meet each student at their current skill level and build the skills and confidence of the student to a high level of proficiency. The scenario training is superb. In addition to creating realistic training scenarios, the professional actors add a level of realism that I have not experienced before in any training. Each member of the Silverback Team is passionate about teaching these critical life saving skills. The class was very well organized and each instructor possesses a keen eye for detail. I would highly recommend utilizing Silverback for your training needs regardless of your current skill set.

Excellent experience. Invaluable training for anyone looking for Tactical Emergency care training.

Absolutely top notch instructors with great training scenarios. Was truly a privilege to get spun up by these dudes.

Informative and exhaustive training. Great information and instructors. The actors (patients) were amazing ,and they took 2 days of abuse from us. They’ve supplied us with many great tools! I’ll have no trouble getting to sleep tonight.

I heard Troy speak a few years ago at a conference and have been trying to take his TECC/RTF course since. I wrapped up the two day course today and the wait was worth it! I’ve had "tactical EMS training" in the past, but the Silverback course blew my other experiences out of the water. Knowledgeable instructors, immediate improvement to your skill sets, and the best simulations you could ask for make Silverback courses worth every penny. Thanks again to Troy and the crew!

Top notch training and great products !!

Legit training. applicable to real oh-shit situations.

Knowing that officers,firefighters, medics, and teachers along with others are getting the training they need to save lives and protect themselves in the process it's been a privilege to be a part of Silverback.

A legit scenario-based training that will prepare you for critical situations. Great training crew that offers a fast paced tactical and medical approach to life saving techniques.

Amazing training and staff.

Troy and his team do an outstanding job with the training and his product line. I would have no problem recommending at any time.

I have had the opportunity to see first hand what SILVERBACK does. This company is by far one of if not the best at its areas of expertise. Also, we have implemented the Barracuda Intruder Defense System at our Church giving us an added layer of security. I highly recommend SILVERBACK!

What comes to mind when you hear the words, professional, experience, accuracy, and top training? To me, I immediately think of Silverback Safety and Training Solutions, Inc. Why? I was honored to be a speaker at a recent Silverback training event and experienced their training firsthand. My specialty is threat awareness. As a former U.S. Secret Service Psychologist and CIA Intelligence Officer with scores of government contracts under my belt, I have both trained and have been trained for decades. Given my specialty, I have been exposed to manuals, books, lectures, and hands-on training. I assure you; I know what works and what doesn’t work. I place Silverback at the top of my list as the go-to group for hands-on training in how to manage high stress and save lives in life threatening events, attacks, and calamities.

Why does Silverback shine? When I provided my talk at Silverback training, I stayed and participated in three days of advanced training. The first thing I noticed was this was very different. It was not a boring whiteboard presentation. It was not being given a manual to read with follow-up quiz. It was not an academic exercise of any type. It WAS a down to Earth, hands-on training involving everyone and led by true professionals not only trained but actually experienced in crisis-based life threatening events and prevention.

Just as one example, I have written and spoken about the 2016 Pulse nightclub mass shooting that killed 49 and wounded 53. I was very familiar with the details. But I could not feel the event. What was it like to be trapped with an attacker shooting victims multiple times as he made his way through the locked-door building? What were the sounds, what were the smells? How did first responders work to save lives? During the Silverback training, they had a life-like recreation of that event. Taking only a few trainees in at a time to ensure complete training, I walked in the door and was met with loud music, smoke, actor victims on the floor ''bleeding out,'' and it was up to trainees to immediately put their training into practical use. They had to apply the techniques they had just learned. It was exceptional training, to say the least, and as a threat expert covering the details of that event, I now had an idea what it was really like.

During their training, I heard accounts of the Ft. Hood massacre from true hero survivors. Yes, they were actually there. I was riveted to every word and learned/felt what victims experienced and the PTSD that can result with long lasting effects. I learned first aid techniques such as packing a wound to save lives during tragic events. I also learned more about prevention.

This is only a small sample of the reality of Silverback training. I want to go back and experience more. The trainers are real and have been there. I came away from the training realizing even more the difference between a first aid manual and truly experiencing how to save lives in the midst of a crisis situation. Bottom line, Silverback Safety and Training Solutions, Inc. must be experienced. They have focused on schools, law enforcement, military, commercial companies, and many more. People are people regardless of the setting, and in a life threatening situation the training is the constant that is a difference that makes a difference. I highly recommend Silverback for your hands-on professional, experienced, accurate, and topnotch instruction.

Everyone, especially those who work in schools or colleges, should have Silverback Safety’s trauma kits and at least the basic training to use them. It is much better to have them and not need them then to need them and not have them. After all, they could help you to save a life, including your own. Troy Lowe is excellent to work with, knowledgeable, responsive, and all around helpful.

Silverback came out to our high school and did a self-defense training for high school girls. The trainers were incredibly knowledgeable, weaving real-life scenarios from their own experience into the defensive movements and strategies. They brought a team that was very professional, so that our students got to really work on things with one-on-one feedback from the instructors. Those who participated keep practicing what they learned and have really spread the word around our school about everything they know now. One senior girls said, “I know I won't freeze in a scary situation now. Just working through it over and over really helped me before I go to college.”

Just wanted to say that I had an amazing time at your event a few weeks ago. I feel like I learned a ton about trauma medicine and it’ll help me better understand the process behind the pre-ER treatment of my patients. It was a fun day full of learning and excitement and I wanted to thank you for having us!

The event you put on for our residency was great! It was an amazing learning experience to see what goes on in the prep-hospital setting before we get patients into our emergency department. The hands on learning was also way better than the traditional sit in a classroom with powerpoints. My most favorite portion of the class was when you brought in real pig lungs and tracheas and allowed us to do almost real cricothyrotomies as well as being able to decompress the lungs and seeing it real time. Thanks for doing this and just like 2 years ago it was an amazing experience that I will forever cherish during my time in residency.

I'm one of the Adena residents that attended your course with Dr Allen recently.

Just wanted to thank you for the amazing training course! Your staff were extremely competent and were very effective teachers. Their extensive real-world experience using the things they were teaching us was obvious by their mastery of the subjects and ability to convey those concepts in an understandable way.

The only suggestion for change I had was in regards to the teaching of the MARCHE algorithm. I thought the initial teaching and hands-on practice was excellent, and the active shooter scenario was an awesome simulation, but it did feel like one more intermediate step in between may have been helpful to really cement that concept before adding the stress of the active shooter scenario. My thought would be something like a simulated scenario without the added pressure/stress/distractions of the active shooter scenario.

Overall, this was an amazing event, I felt privileged to be taught by so many incredible instructors with super solid foundations of real-world experience. The information delivered was taught extremely clearly, and there was great emphasis on context, specifically instructors did great at explaining why our practice and priorities change in response to the context we find ourselves in.

Please pass on to your guys (and gals) that I was honored to have been among people who have dedicated so much of their lives to protecting our way of life while risking their own health and safety. Thank you so much to all the Military, Police, Medics, and other first responders for your work keeping the rest of us safe!!

Thanks again, hope we get to work with you again!

I wanted to thank you for the experiences you brought to our group. Specifically, I appreciated the self defense lesson. This is something I will utilize within my career without doubt and with the one move learned, I feel confident to be able to defend myself.

I also appreciated all of the other individuals help. Everyone was very kind and helpful during their individual group times. Everyone was knowledgeable and wanted us to learn.

Even though we are doctors, we could never get all of the experience that comes with years and years of service.

I appreciate the work you do.

I wanted to shoot you a message in thanks for giving us such a great training experience with your team. Us docs sometimes forget what is going on outside our trauma bay and it was great to get that real world feeling. The training scenarios were great and brought me back to my time in the ARMY running STX lanes. Thanks again.

I hope this email finds you well.
I wanted share with you something that happened this weekend.
Saturday morning, I left the house to run some errands. I came upon an auto accident involving 3 cars. One of the 3 cars was flipped on its side.
Two of the three were trapped and one of the two trapped, was unconscious.
I went to the first vehicle and helped her to the side of the road where she sat with my wife.
I then went to second vehicle, driven by a younger woman. She was trapped in her car because her doors were jammed shut.
I was able to pry her driver’s door open, so she could get out. As I helped her out, she could barely walk, because of the state of shock she was in. I helped her to an embankment and sat her down.
By this time, another passer by stopped to help. She sat with the lady in shock and consoled her, while I went to help the third victim.
The third vehicle was the one that was flipped with the unconscious victim, who was an elderly man. His vehicle was laying on its passenger side.
When I was helping the second victim, I could see his body hanging from his driver’s seat seatbelt and that he was bleeding from his head.
I helped the extract him from the vehicle and carry him (using a carry from our class), to a safe area.
By this time medics and other emergency personnel had pulled up and taken over the scene.
I thought about everything that just happened. And I immediately reflected to your active shooter training.
Obviously, this was not an active shooter. But the training applied. The situation possessed the physical and mental trauma, high stress, the need for quick thinking and quick reaction
this event has really hit me hard and made me think that an accident in the workplace can possess the same traits as an auto accident or God forbid, an active shooter.
I can’t stress enough how important and beneficial this training would be in our other facilities.
When I went through your training, obviously I knew the importance of it. But when I was put in the situation to apply the training, it really opened my eyes.
As important as the training was to me, it is more important to those who are hurt.
Please do not view this email as self-serving. Or an opportunity to pound my chest. I was scared. (Still am, to tell the truth)
It was a violent and traumatizing scene. And to be honest, I don’t believe I would have responded the way I did, without your training.
It’s not my nature to write something like this. But I want you to know you and your team are appreciated.
Saturday… 3 people, who have never heard of Troy Lowe or Silverback Safety and never took your training, benefitted from you and your teams good work.
I wanted you to know that.

Thanks again for hosting the Adena Emergency Medicine Residency. Once again you taught us life-saving measures that can be applicable in the ED but also in real-life. Unfortunately with the increase in mass casualty incidents and gun violence some of the activities taught to us should really be life skills. Having gone through the program a total of 2 times, I am embarrassed to say my skills got rusty having not practiced much of it during the time span in between. Just goes to show how important it is to continue practicing these simple skills whether it is placing a tourniquet for arterial bleed, learning how to defend yourself from potential physical threats or just appreciating the potential dangers of being first responders. I hope you continue to show your skills and passion with others as you have for us here at Adena. Thank you!

Just wanted to pass on thanks for holding such an awesome event for what trauma care looks like out in the field. I really enjoyed the multiple stations learning unique critical care skills and learning from your highly experienced staff. Thought everyone had a great attitude and dedication to teaching. I also appreciated the experience of trying to take care of patients while under extremely high stress situations, it seemed very realistic. My only suggestion in the future would be to potentially see how you guys handle the situation with your extensive training! You could do it at the end and show us how it's really done. Thanks again and it was an amazing experience I won't forget!

As a medical professional I would highly recommend taking a course with Silverback Safety. This is the second time that I have participated in one of their events. Their scenarios are very realistic and provided a great experience for learning. If you have the opportunity to interact with Troy or Silverback Safety I would highly recommend doing so. Thank you again to Troy and his staff for a great experience.

Recently completed the TECC/RTF course from Silverback. Mr. Lowe and his team do an excellent job of balancing instruction with hands on skill stations. The extremely knowledge instructors draw from their diverse backgrounds to provide unique perspectives and lifelike training. The instructors meet each student at their current skill level and build the skills and confidence of the student to a high level of proficiency. The scenario training is superb. In addition to creating realistic training scenarios, the professional actors add a level of realism that I have not experienced before in any training. Each member of the Silverback Team is passionate about teaching these critical life saving skills. The class was very well organized and each instructor possesses a keen eye for detail. I would highly recommend utilizing Silverback for your training needs regardless of your current skill set.

I took part with Silverback Safety & Training Solutions mini course with area law enforcement on 5/21/2019. The instructors were superb and very attentive. They gave you the meat and potatoes and then made you work for it in scenarios. Excellent training.

Excellent experience. Invaluable training for anyone looking for Tactical Emergency care training.

This training opportunity was amazing! These guys are top notch! Their level of skill and professionalism was above my expectations! Honored to train with them!

Was a great experience and brings ''realism'' to the classroom.

BEAST MODE!!! That’s what you do when you love and have a passion for what you do!!!! Everyone of you walk away champions! Thank you for what you do... sincerely the blue line.

Great training from great people. Silverback training rocks!

Had a great time training with you guys! Definitely learned a lot! Thanks again!

Absolutely top notch instructors with great training scenarios. Was truly a privilege to get spun up by these dudes.

Great hands on. The level of instruction was great, all instructors seemed to care about what I learned, even if they had to show several times.

Great training by a good group of people

Very, very great school. Loved every bit of it.

Great course, Excellent instructors. Job well done, would love to continue this style training in my workplace.

Very knowledgeable instructors. They take pride in what they are teaching and that was appreciated. Chevron needs to make the class an extra day or two.

Great course, would love to have again as a refresher in the future. And make it a three-day course.

Good content. Very knowledgeable staff. New concepts for trauma assessments. Look forward to seeing you in the future. Will recommend to others.

This training was great. All of the instructors were top notch. You guys do a great job, thank you.

Was one of the best training courses I’ve taken. Hope I never have to use the training but feel prepared for it if needed. Was well delivered to the class.

Feedback provided was exceptional! Very detailed and constructive. Instructors were knowledgeable and pushed us to learn and take corrective actions. Atmosphere was fun yet professional.

I really enjoyed the lungs prop. The instructor demonstrated what and how a pneumothorax felt while bagging, Really Cool!! Great Job

Great info, Great scenarios, incredible instructors and actors.

Very impressed with the organization, time management, and instructor knowledge.

Great class, very informative and this was one of the better trainings I have attended while a member of the ERT TEAM, and I am a 10-year member.

Very informative course and scenarios. I feel I am a better medic for having this training.

Great job, I have learned new skills that I will carry in my medical arsenal to assist in helping my fellow co-workers and responders.

There was never a moment where the instructor(s) lost my attention. The course was very thorough and offered some very realistic scenarios. Definitely one of the best courses I have attended.

Thank you guys for doing a great job with the class. I hope I never have to use the skills I learned but I’m glad to know them. Great job on covering the hands-on skill portion of the class. I thoroughly enjoyed the class.

Great hands on training on how to stop massive trauma wound bleeding.

Great job – Very knowledgeable instructors. Pace of the class was good – definitely a great learning experience.

Outstanding class. Instructors are great and very helpful. Hands-on was very useful.

Cadre worked very well together. They are passionate on training, great feedback. Thank you for allowing me to train with you.

Enjoyed hands-on training of the chaos caused to introduce distractions during tasks.

I am contacting you in regards to TECC training with Silverback STS.
I lead a group of about 18 Emergency Medical Responders (bottom rung of the EMS ladder) here at Honda Transmission Mfg., a company of about 1500 Associates.
This is the most comprehensive and intense training I have ever taken.
In my training history, we sit in a class room and listen to instruction and then sitting there, we practice what we we’ve been lectured on, until class is over. This training applies it all, in an aggressive manner. Lecture comes first and then, aggressive, hands on application of the lectured items, returning to class room for discussion of what was learned.
The labs are also extremely hands on. Troy and his team are extremely supportive in this training. My teams and I were unfamiliar with many of these countermeasures, because they are out of the norm for us. Silverback supported and showed the proper methods and then with guidance and repetition with the hands on methods. The exposure makes us better responders and helps us to better understand the proper methods. This training can make an average lay person a life saver.
Then the stress inoculation scenarios, allow a responder to take all the new skills and put them together in life saving simulations. Many responders feel over whelmed at first, because they’ve never been in such a stressful situation before. Through repetition and constant encouragement, a responder gets to where it all starts to come together for them. They are able to remember training, be calm, and apply the medicine to save lives.
At first my teams didn’t know what to expect and approached it as ''another training class''. After taking the training, for an entire weekend, these teams are invigorated and ready for just about any scenario that could come our way. They have confidence in their newly acquired life-saving skills. These skills are also under constant consideration for the industrial environment. I can see the new knowledge applied in every day industrial settings.
Training with Silverback will make your rescue team more confident and more capable for any emergency response scene.

Mr. Lowe,
As a retired major crimes detective and father of three I just want to say thank you for your ongoing and past efforts at designing and inventing products that can save lives.
You’re an inspiring and motivating individual. Keep up the great work.

I recommend the Bitt Kit as the ''go to'' trauma bag for both the experienced medic and anyone who may face a medical emergency for the firsttime. The ingenious design, organizing each pocket by body part, makes it quick and easy to find the needed supplies. Bitt Kitt is the perfect tool to sustain life until help arrives.
And you can quote me on that.

Great Experience! I just wanted to thank you and comment on how great the training was. Training occurred at an annual symposium for our Emergency Medicine Residency, and was geared towards new physicians in the field of Emergency Medicine and the tactical/EMS side of pre-hospital care. Not only was the lecture material extremely interesting, it was a great lesson in the types of actions tactical providers/first responders will be providing prior to hospital arrival. The course was well conducted and the instructor provided up to date information regarding patient care. We had also spent time running drills outside which was a blast. I would recommend this course material to anyone interested and it definitely applied to those who are involved in the field.

This is a realistic at it gets. Silverback’s active shooter training is not only laced with realism, it is the real deal and just about the most effective means of exposing the American populace to lifesaving maneuvers in the face of mass shootings, which are increasing in frequency by geometric progression every year. As a survivor of the Fort Hood Massacre in 2009, the largest scale mass shooting on any military installation in U.S. history, it is unmistakable that Silverback’s training modules comprise the very best training practices available anywhere to date. Had this training and BITT KITS been available to us through the Department of the Army in the face of grave danger and a complete absence of medical supplies, it is highly likely that there would have been many more survivors of this mass shooting. The Silverback instructors have dedicated their lives to the safety and security of the masses and to offering solutions for making at home alive in the face of mortal danger.

As a road officer, this course opened my eyes and better prepared me for the inevitable. Fantastic training!

As a survivor of the 2009 Fort Hood shooting, I understand how important it is for people to have this training. Silverback implements training that is as close to realistic as you can get. There is no doubt that people that complete their training will be better prepared and increase their chances of survival and of saving lives. Staff are kind, supportive, and utilize a hands on approach in realistic conditions. During the attack at Fort Hood, there were no medical supplies available and we had to use shirts, hats, belts, and anything we could get our hands on. Products like the BITT KIT would have allowed us to better treat wounds on the scene. The instructors have a passion for what they teach and are truly experts in their field.

Very strong program. Great introduction to TECC and certainly provides a strong nucleus for advanced training.

I felt the training was very very helpful. I also believe that it should be mandatory for EVERYONE employed here to attend this training. We are ALL living in dangerous times and no matter where we are.. at work.. at the mall.. in church… etc. We need to have the information to do the best we can to get out alive and go home. Everyone in this agency should be trained as to what to do and how to alert others. If only a portion of us have any idea about what we need to do if this ever happened here, I feel we have a missing link that could impede everyone’s safety.

An amazing training, learned more in 2 days than I would believe, presentation was kept useful and to a point. Great hands on training.

One of the best classes I’ve taken.

I just wanted to take this time to thank you. The students thoroughly enjoyed working with and watching such a fine group of professionals in action. It was nothing like what they had anticipated or have ever done before. You all were an inspiration to the students.

Excellent in your face training.

I had the pleasure of meeting Troy at a Medical class in Youngstown, Ohio. Troy’s Background, knowledge & Gear of what it takes to make it through violent/traumatic events. He has simplified trauma kits that a person with no medical background can access and treat others effectively. I will be purchasing these kits for my work and home. I will also be signing up for courses in the future with Troy.

The instructor was energetic and enthusiastic about his topic. I thought there was a lot of good info given to us.

It was a great and productive day! The training class was very informative and hands on. Everyone was very knowledgeable and willing to answer questions. The very stressful nature of the day was handled in a way to put everyone at ease.

One of the best inservices I have attended in my career of 30+ years. Thank you!

Great hands on training for a fast evolving part of emergency care.

This was an awesome and eye-opening experience! Thank you all for your hard work. Troy was way enthusiastic!

The instructor was great! Helpful, honest, informative.

This was a very fun and extremely thorough course! These guys go way above and beyond not only with passing on their knowledge, but also with all of the extras they throw in along the way like the quest lectures, self defense instruction and more.

The hands-on demonstration of the problems with our current lock-down procedure was helpful. It was great to learn the practical, straight-forward medical advice for saving a person with traumatic wounds.

The instructors did a great job. Compelling participants to do hands-on training and they didn’t just go through the motions.

I loved how they gave us practical solutions for problems by using things that are already in my classroom.

Excellent class providing information that we are able to take back to our home departments.

The trauma of a school shooting is eye-opening and makes you more aware of your surroundings. The hands-on training and medic training are invaluable to the district.

The whole class was well presented. I enjoyed learning the sequence of events in medical training (legs then arms then chest). Also enjoyed the practical experience that I now have more confidence in using.

This training is vital for law enforcement. All law enforcement should attend this training. The life you save could be your own.

I have been blessed to be able to train with Troy Lowe and his team twice in active shooting events. Troy brings a complete knowledge of what it takes to make it through these events. Troy brings his military training along with his law enforcement and fire safety together to share a very unique look into one of these events. I feel with Troy’s training I am much better prepared if I was ever in an active shooter situation to make it out to the other side. I will be signing up for more courses in the future with Troy and his team.

I encourage all educational institutions, industrial plants, offices, and businesses to review this product and implement with their intruder response planning.

The PRO HUNTER KIT is an essential life-saving tool to have for any outdoorsman or guide. I think this is a good thing to have on hand. You never know when accidents can happen in real life.

Training with Silverback will make your rescue team more confident and more capable for any emergency response scene.

Mr. Lowe, You’re an inspiring and motivating individual. Keep up the great work.

The course was great! Overall a wonderful experience. I fell like I'm taking a huge amount of knowledge away that applies to my work and personal survival in the event of an active shooter. The instructors were awesome, knowledgeable, helpful and engaging! Overall wonderful experience!

Very pertinent information. Awesome presentations & drills. Extremely helpful staff/instructors! Very informative, very knowledgeable. This class rocks!

This training should be a must for every student attempting to get a state fire or EMS card. Fire and EMS is changing due to recent events and this program puts you above and beyond to be ready for that call one day. This class has changed my skills to be ready. Thanks.

Great job with the material. Very nice adaptiveness to the various disciplines. Thanks for putting in the time & effort to make the change in casualty care more accessible to all levels.

Instructors show a passion for content and kept it flowing and real. Answered questions and made sure we all understand. Would highly recommend & would take again!

Troy has surrounded himself with excellence and these guys feed and make each other better. I noticed how this caused students to increase their game…the mediocre became good and the good excellent. Great job Troy, you have developed a culture that causes everyone to be better. Great job!!!

One of the best trainings I have ever attended!

This exceeded my expectations. Great instructors, great info, great class!

Very great hands on class! Great instructors and information as well as tools in the toolbox for PT assessment.

One of the best course I have had. Great content and great instructors. I would take it again next week.

Well done. 100% better than I expected. Great instructors, role players, etc.

Awesome class! One of the best trainings I’ve ever been to!

Excellent job by all trainers, victims & GPD/MTFD companies. Hope to be able to do these trainings more in the future.

The class was excellent. Both the instructors and helpers were very knowledgeable and clear on the topic. The instructors made sure we all knew the info given.

Thank you for taking the time to explain potentially complicated medical issues, in a simple manner, which could be useful under high stress scenarios. All of the instructors have a clear understanding of the information, but they all also demonstrated a passion for teaching.